First, select animal communication in the “book” section, fill in the data you will be requested and tell us why you need a communication session.
As soon as we receive your request, we will contact you via email (in case it is urgent, we will call you). In this email we will send you an appointment proposal, with the date and time to do the communication, and the payment method. Once the date is confirmed, we need you to do the payment for the session to be confirmed. Without the payment, there will not be confirmation, so that we can offer that date and time for someone else who requests it.
Once the payment is done, we need you to, at least 24 hours prior the session, to send us an email with a picture of the animal or animals (as recent as possible and with a clear view of their face).
Estela or Eva will call you by pone or message you by WhatsApp to communicate with your animal family member/s.
The session will have a duration of 50 min, so we recommend you to have all the questions you want to make written down and close to you, so that you don’t forget anything important.
Once the session is booked and paid, it cannot be cancelled, but you may change the date twice max, and as long as you warn us 3 hours prior to the date and time confirmed.
In a session we recommend you to communicate with 2 animals maximum; a higher number will not allow to have a deep communication. Still, if you want to communicate with more than 2 animals, we can do that by widening the time of the session to 1 hour and 15 min, but you must take into account that the communication may be more superficial, if you intend to communicate with all of them.